Absence Management for a large UK Manufacturer

We have been with Lemon for a couple of months so far and they have been a very professional and efficient organisation to work with for our out-of-hours support needs. Their knowledgeable team provides a good service to tenants on our behalf. " Property Management Company

Lemon are professional, diligent and a pleasure to work with as they positively engage with the service, business and team to ensure the uppermost level of service delivery." Absence Management Company

We have been delighted with the efficient and professional service provided by Lemon. In a very short period of time since inception, it has become a key part of our service offering, that gives us the peace of mind we require." Leading Engineering Company

The Lemon team did an absolutely fantastic job right at the beginning of the COVID outbreak. I was just blessed to find Lemon who do the exact thing that we needed. Calls flooded in from day one, with business owners eager to gain advice and assistance with support and funding available and Lemon handled things perfectly." Tees Valley Mayor

Working with Lemon makes our lives easier and we can't thank them enough! The staff are lovely, and are a true extension of our business." National Lift Company

Lemon now act as our reception, patching calls through or emailing messages if they are unavailable. Not only has this been a fantastic cost saving exercise but our service level has actually improved. ” Leading Law Firm

We’ve worked with Lemon for over 12 years now and the call handling is fabulous, they have an ultra-professional team and Lemon handle everything exactly as they said they would. I’m very impressed with the standards at Lemon.” Engineering Company

Lemon have not only enabled us to improve our customer experience, but has given us an invaluable insight into our call management. They were able to tailor a solution for us that includes an out of hours and an overflow service, which means that we never miss a call. We now have a sophisticated system in place, with the call agents at Lemon working as an extension of our own team.” Housing Association

Lemon have been impressive in their support. Having provided many innovative ideas that have had a positive impact on our end users. In particular; their professionalism and attitude is first rate. Friendly, dedicated, innovative and professional sums up Lemon.” Claims Solicitors

We have been a loyal customer of Lemon for 7 years. Lemon's continuous support aligns perfectly with our business processes, allowing them to act as an extension of our business rather than just an out-of-hours provider, delivering excellent customer service. ” Facilities Management Company

After a bad experience with another provider, our calls are now answered by a friendly operator and that the call is dealt with in a professional manner. I also receive concise reports each day on the last 24 hours activities. Thank You lemon.” Financial Services Organisation

We have found Lemon to be the ideal solution to our business needs and their staff are always pleasant, helpful and professional. Working in partnership with Lemon delivers a seamless transition from normal working hours to out of hours.” Facilities Management Company