Omni channel specialists yellow

Contact Centre Specialists

Lemon specialise in both inbound & outbound solutions to help you deliver an awesome customer experience.

A trusted partner for your outsourcing needs


Based in the UK

We are based in Stockton-On-Tees in the North East of England.

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24/7 Availability

We are there for you whenever you need us, 24/7/365

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Quality & Trust

We build relationships based on competency, reliability and honesty.

Find your package

Bronze Silver Gold Platinum
Dedicated agents
Shared agents < 1000 mins 1000 to 5000 mins > 5000 mins Overflow optional
24/7 support
Call handling
Email management
Web Messaging
Messaging apps (e.g. Whatsapp)
Third party systems & portals Up to 5 Up to 5 Unlimited
Service level reviews Biannually Quarterly Monthly Weekly
Standard SLA
Bespoke SLA
Live dashboard
On-Call Matrix
Triage Tool
Contact us
Services sectors1 Services sectors2
No scripts, real people, real conversations. No scripts, real people, real conversations. No scripts, real people, real conversations.

A diverse range of sectors served

We offer bespoke solutions for all industry sectors including:

  • Facilities Management
  • Law
  • Engineering
  • Manufacturing
  • Lift
  • Utilities
  • Telecoms
  • IT / Tech
  • Retail
  • Healthcare
  • Funeral

and many more...

"We live in the age of convenience, where information is accessible 24/7, you can get almost anything on-demand, we want it all, and we want it now. Lemon enables our customers to contact us whenever they wish, however they wish which has transformed our customer's experience" National Engineering Company
Customer stories
Person1 Person1 mobile

Your customers
deserve the very zest

24/7 Availability UK based Bespoke service

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