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Service Packages

Find the perfect Lemon Package for your needs

Find your package

Bronze Silver Gold Platinum
Dedicated agents
Shared agents < 1000 mins 1000 to 5000 mins > 5000 mins Overflow optional
24/7 support
Call handling
Email management
SMS
Live chat
Messaging apps (e.g. Whatsapp)
Third party systems & portals Up to 5 Up to 5 Unlimited
Service level reviews Biannually Quarterly Monthly Weekly
Standard SLA
Bespoke SLA
Live dashboard
On-Call Matrix
Triage Tool
Knowledgebase
Contact us
Services sectors1 Services sectors2
No scripts, real people, real conversations. No scripts, real people, real conversations. No scripts, real people, real conversations.

A wide range of services

We offer bespoke solutions for all industry sectors including:

  • Call Management
  • Call Answering - Inbound / Outbound / Blended
  • Web Messaging
  • Email management
  • Messaging apps & SMS
  • Business Process Outsourcing
Lemon has transformed our customer's experience National Engineering Company
Customer Stories
Person1 Person1 mobile

Your customers
deserve the very zest

24/7 Availability UK based Bespoke service

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