Services call management

Revolutionising Call Answering with a Personal Touch

At Lemon Contact Centre, we blend cutting edge technology with our passion and professionalism to deliver exceptional customer service. Our approach ensures real human connections, not just transactions.

Call management slice

Expertise in 24/7 Telephone Answering Services

Since 2003, we've expertly managed over 50 million calls, demonstrating our prowess and dedication in providing top-notch telephone answering services. Our commitment to excellence is evident in every call we handle:

Our service is powered by real conversations, not scripts, ensuring each caller feels genuinely heard and valued.
Enhance your brand’s identity with personalised comfort messages and music on hold, creating a seamless brand experience.
Every operator passes a rigorous competency test on your services before handling your calls, ensuring only the best support for your customers.
Our highly configurable IVR system ensures a superior customer journey with smart call routing, minimising wait times and improving satisfaction.
With our automated call back facility, we put the power back in the hands of your customers, elevating their experience.
Gain comprehensive insights into your call traffic with our detailed reporting and dashboards, enabling informed business decisions.

Discover how Lemon Contact Centre's telephone answering services can transform your customer interactions, making every call an opportunity to strengthen your customer relationships and grow your business.

A trusted partner


We have committed to achieving and retaining international standards so you can be assured of the quality of our service and that your data is safe with us.

We hold ISO9001 for Quality Management and ISO27001 for Information Security, as well as being PCI-DSS compliant and a Real Living Wage employer.

"Throughout the business, Lemon appear to be a kind and caring organisation, interested in both their clients and staff, an important, often overlooked, trait. We would highly recommend Lemon’ National FM Company
Customer stories
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Your customers
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24/7 Availability UK based Bespoke service

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