The Perfect Outsource Partner
Lemon was established in 2003 out of a passion to provide world class customer service solutions. With more than 50 million calls answered, we have the experience to handle even the most complex of interactions with your customers.
Built on the Principles of Hardwork and Integrity
Founded above a garage, with only a pen, paper and a mobile phone. Lemon's co-founders slept on the office floor, ate lots of takeaways and dreamed of bigger things to come. Fast forward over two decades and Lemon is now a multi-million turnover company, employing over 100 colleagues and servicing clients across the UK and Europe. Yet the core values remain the same.
Only the Zestiest Lemons Represent Your Brand
We invest in each team member, giving them not only extensive system and process knowledge, but a positive working environment that is aligned to our core values and promotes outstanding customer service. Only super passionate Lemons make the grade and we are proud to recognise this by being a UK based Real Living Wage employer.
Our Vision
To be the first-choice supplier for facilities maintenance and healthcare companies looking for contact centre services.
Our Mission
To build close working relationships with our clients and leverage our contact centre talent and technology to deliver unparalleled flexibility, resilience and scalability to their operation.
Our Values
- Quality
- Trust
- Team
- Passion
- Empathy
- Gratitude
Your customers
deserve the very zest
24/7 Availability UK based Bespoke service