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The Perfect Outsource Partner

Lemon was established in 2003 out of a passion to provide world class customer service solutions. With more than 50 million calls answered, we have the experience to handle even the most complex of interactions with your customers.

Samuel

Built on the Principles of Hardwork and Integrity

Founded above a garage, with only a pen, paper and a mobile phone. Lemon's co-founders slept on the office floor, ate lots of takeaways and dreamed of bigger things to come. Fast forward over two decades and Lemon is now a multi-million turnover company, employing over 100 colleagues and servicing clients across the UK and Europe. Yet the core values remain the same.

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A fresh, dynamic approach to call management. We’re here to help your business with our bespoke solutions A fresh, dynamic approach to call management. We’re here to help your business with our bespoke solutions A fresh, dynamic approach to call management. We’re here to help your business with our bespoke solutions

Only the Zestiest Lemons Represent Your Brand

We invest in each team member, giving them not only extensive system and process knowledge, but a positive working environment that is aligned to our core values and promotes outstanding customer service. Only super passionate Lemons make the grade and we are proud to recognise this by being a UK based Real Living Wage employer.

ABT9723s

Our Vision

To be the first-choice supplier for facilities maintenance and healthcare companies looking for contact centre services.

Our Mission

To build close working relationships with our clients and leverage our talent and technology to deliver flexibility, resilience and scalability to their business.

Our Values

  • Quality
  • Trust
  • Team
  • Passion
  • Empathy
  • Gratitude
“The Lemon team did an absolutely fantastic job right at the beginning of the COVID outbreak. Lemon handled things perfectly" Ben Houchen, Tees Valley Mayor
Customer stories
Person1 Person1 mobile

Your customers
deserve the very zest

24/7 Availability UK based Bespoke service

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