Why choose Lemon System integration
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System integration that saves you money

Our experienced team can log calls directly onto your system, meaning an improved client journey and saving you money and time by reducing the hassle of double keying.

System integration is our strength

We build bespoke systems designed to effectively deliver your required solution which can include integration directly with your own software or portal.

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  • ESM
  • Liftdata
  • Ami
  • Insight
  • Mi-Case
  • Webfleet
  • Epix systems
  • mpro5
  • IFS
  • simPRO
  • Responsetap
  • Joblogic
  • Union Street
  • Strategic Imperatives
  • TCES Connections
  • QFM
A fresh, dynamic approach to call management. We’re here to help your business with our bespoke solutions

Enhanced
customer experience

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Communications
Stack

Easy integration of communication channels into your service delivery E.g. Livechat and WhatsApp.

Bill

Bespoke Database
Builds

The database forms we use to manage your service will be tailored to your exact process requirements.

Analysis

Reporting
Dashboards

Full visibility of live and historical data using Grafana dashboard technology to put you in full control.

Quality

On-Call Rota
Portal

Use our on-call portal to manage your teams and ensure that that the right person is always contacted.

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Diagnostic
Tools

We can build bespoke diagnostic flows to triage simple customer service queries to technical fault finding.

People group

Knowledgebase
Software

Use our knowledge database to put your information at the fingertips of our operators to enhance customer interactions.

Let’s talk

A trusted partner

Lemon staff in a meeting

We have committed to achieving and retaining international standards so you can be assured of the quality of our service and that your data is safe with us.

We hold ISO9001 for Quality Management and ISO27001 for Information Security, as well as being an Alcumus SafeSupplier.

Why choose Lemon
"I want to thank everyone at Lemon for all the hard work you’ve put in to help us to grow and improve our OOH service, I can honestly say you’re the best call centre I’ve worked with, and I’ve worked with a few over the years!" Homes for Students
Customer stories
Person2 Person2 mobile

Your customers
deserve the very zest

24/7 Availability UK based Bespoke service

Get in touch 0800 612 7595
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How can we help?

For fresh outsourcing ideas, talk to us today.

0800 612 7595 Chat with us on WhatsApp