ABT9568 2023 07 04 134130

Bronze package

Focus your valuable time on the key areas needed to grow your business with our Bronze package.

Call management slice

24/7 UK based support

Our entry level service which is perfect for small companies, or even larger companies with a minimal need, who require up to 1000 minutes per month.

Our Bronze Tier offers you a cost effective solution for our professional 24/7 call answering service. Our bureau team will answer your calls in your company name, log down relevant details on our database and even pass the details on to your team, if needed. Our Bronze service is also underpinned by our standard service level agreement and ISO certifications, so you can be assured of the quality of our service.

Our Bronze Tier is a great solution for those needing a basic call answering service, freeing you to focus your valuable time on the key areas needed to grow your business.

ABT9583 ABT9445
No scripts, real people, real conversations. No scripts, real people, real conversations. No scripts, real people, real conversations.

What's included

In addition to the zest service, our Bronze package includes:

  • < 1000 mins
  • 24/7/365 Support
  • Call Handling
  • Biannual Service Level Reviews
  • Standard SLA

Find your package

Bronze Silver Gold Platinum
Dedicated agents
Shared agents < 1000 mins 1000 to 5000 mins > 5000 mins Overflow optional
24/7 support
Call handling
Email management
SMS
Live chat
Messaging apps (e.g. Whatsapp)
Third party systems & portals Up to 5 Up to 5 Unlimited
Service level reviews Biannually Quarterly Monthly Weekly
Standard SLA
Bespoke SLA
Live dashboard
On-Call Matrix
Triage Tool
Knowledgebase
Contact us
"Throughout the business, Lemon appear to be a kind and caring organisation, interested in both their clients and staff, an important, often overlooked, trait. We would highly recommend Lemon’ National Lift Company
Customer stories
Person2 Person2 mobile

Your customers
deserve the very zest

24/7 Availability UK based Bespoke service

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