At Lemon Contact Centre, we believe that every great business has an inspiring story, and ours began with a simple idea and an extraordinary work ethic. Fast forward to today, and Lemon Contact Centre has grown into a multi-million-pound turnover company with over 100 dedicated employees who deliver exceptional call answering, customer support services and more to our clients.
Our Humble Beginnings
Our journey began in a small garage, with two co-founders and a shared vision to create something exceptional. It wasn’t glamorous, but it was the perfect starting point for a business built on hard work and dedication. Taking turns to sleep on the office floor and answering calls 24/7, they made sure no customer was left waiting, proving that great service can happen at any time.
Those early days weren’t without challenges, but their commitment to putting customers first set the tone for everything Lemon would become. It was this tireless drive to deliver professional, empathetic service that transformed a humble idea into the thriving business we know today.
Our Growth and Milestones
From those early days in the garage, Lemon’s journey has been nothing short of remarkable. As word spread about our commitment to exceptional service, the business began to grow.
Our first major client marked a turning point, allowing us to prove that our approach could scale while maintaining the same high standards.
With each milestone came new opportunities. Moving out of the garage and into a dedicated office space signified a new chapter, as did the growth of our team. From just two founders working tirelessly around the clock, Lemon Contact Centre has expanded to over 100 employees, all trained to uphold the values that have been at our core since day one.
Today, Lemon Contact Centre is proud to be a multi-million-pound turnover business, but what matters most is that our dedication to excellence has never wavered. Every step of our journey has been driven by a passion for providing outstanding customer service, no matter how much we grow.
We are Committed to Excellence
At Lemon Contact Centre, delivering excellence has always been at the core of what we do. In the beginning, it meant taking every call with professionalism and empathy, no matter the hour. Today, even as a multi-million-pound company with over 100 employees, that same commitment continues to guide us.
We know that exceptional service is more than just answering queries — it’s about creating meaningful experiences and building lasting relationships. That’s why our team is trained to provide empathetic, tailored support for every client, ensuring the same level of care and professionalism we’ve upheld since day one.
From innovative processes to a customer-first approach, we’ve stayed true to what made us successful: a relentless focus on quality and care. No matter how much we grow, our promise to deliver outstanding service remains at the heart of everything we do. At Lemon Contact Centre, excellence isn’t just our standard — it’s who we are.
We Are Looking Ahead
As Lemon Contact Centre continues to grow, our focus remains on delivering exceptional services while adapting to the ever-changing needs of our clients. Innovation and excellence are at the heart of our plans for the future, ensuring we stay ahead in providing the seamless support our customers rely on.
We’re committed to building on the strong foundation laid in our earliest days. This means investing in cutting-edge technology, expanding our services, and ensuring our team continues to embody the professionalism and empathy that define Lemon.
While we’ve achieved incredible milestones, our journey is far from over. Looking ahead, we’re excited to explore new opportunities, exceed expectations, and maintain the high standards that have always set us apart. At Lemon Contact Centre, the future is about staying true to our roots while reaching for even greater success.
