We are delighted to announce that Lemon Contact Centre has been recognised for our outstanding efforts at the prestigious UK Contact Centre Forum (UKCCF) Awards!
We proudly won the Silver Award for Best Health & Wellbeing Programme of the Year and the Bronze Award for Best Customer Experience of the Year.
These accolades reflect our unwavering dedication to fostering a supportive workplace culture and delivering world-class service to our clients.
Championing Health & Wellbeing
Winning the Silver Award for Best Health & Wellbeing Programme of the Year is a testament to our commitment to our people. At Lemon, we believe that prioritising employee wellbeing isn’t just the right thing to do—it’s the key to success. This recognition highlights the initiatives we’ve put in place to:
- Create a positive and inclusive workplace culture.
- Enhance employee satisfaction and morale.
- Boost productivity, ensuring our team delivers top-notch service to clients.
By investing in the health and happiness of our team, we ensure that every member of Lemon is empowered to thrive—both personally and professionally.
Excellence in Customer Experience
Our Bronze Award for Best Customer Experience of the Year reaffirms Lemon Contact Centre as a trusted leader in outsourced customer service. This accolade celebrates our innovative approaches to:
- Engaging with customers with efficiency and empathy.
- Consistently exceeding client expectations.
- Providing solutions that blend innovation with a personal touch.
Being recognised on such a prominent stage, alongside some of the industry’s biggest names, underscores our commitment to delivering excellence in every interaction.
A Message from Our Co-Founder & CEO
Martin Anderson, Co-Founder & CEO of Lemon Contact Centre, expressed his pride in the team’s achievements:
"These awards are a testament to the passion, dedication, and excellence of our Lemon team. Prioritising our employees' wellbeing and delivering exceptional customer experiences are at the heart of everything we do. Being recognised by the UKCCF is an honour that inspires us to continue raising the bar for both our people and our clients."
Looking Ahead
We couldn’t be prouder of the entire Lemon team for their commitment to excellence. These awards are not just milestones but also stepping stones as we continue to grow, evolve, and redefine what exceptional service looks like.
As we look to the future, our focus remains clear: to nurture a supportive environment for our team and deliver outstanding service for our clients. Together, we’re building something extraordinary!
