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Out-of-Hours Call Answering Service UK

At Lemon Contact Centre, we know your customers still need support after hours. Our UK-based team provides professional out-of-hours call answering 24/7, ensuring every call is handled with care. From emergencies to routine enquiries, we keep your business responsive and your customers connected day, night, and weekends.

Lemon Contact Centre operators wearing headsets for call handling

After-Hours Call Handling Across the UK

Our UK-based contact centre operates 24/7, providing professional out-of-hours call answering whenever your in-house team is unavailable. Whether it’s evenings, weekends, or public holidays, our experienced operators act as a true extension of your business, ensuring every customer interaction is handled seamlessly, professionally, and with the same care as your own team.

Call Answering and Email Management
UK-based 24/7 operation
Dedicated UK Account Manager
Out-of-Hours Specialists since 2003
ISO9001 & ISO27001 certified
All calls recorded for transparency
Call centre operator in yellow jumper Cta2
A fresh, dynamic approach to call management. We’re here to help your business with our bespoke contact centre solutions

Emergency out-of-hours call handling UK

When critical situations arise, your customers expect instant communication. Lemon Contact Centre provides a 24/7 emergency out-of-hours call handling service in the UK, ensuring your business never misses an urgent enquiry or support request — day, night, weekends, or bank holidays.

Our professional UK-based operators deliver reliable, compliant, and empathetic call handling that helps you maintain customer trust, enhance satisfaction, and secure new business opportunities around the clock.

We handle calls for industries including:

A Trusted Partner

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We have committed to achieving and retaining international standards so you can be assured of the quality of our customer services and that your data is safe with us.

We hold ISO9001 for Quality Management and ISO27001 for Information Security, as well as being PCI-DSS compliant and a Real Living Wage employer.

Working with Lemon makes our lives easier and we can't thank them enough! The staff are lovely, and are a true extension of our business. National Lift Company
Customer stories

Our-of-Hours Call answering service. Get in touch today.

24/7 Availability UK based Bespoke service

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