The COVID-19 pandemic will have a grave impact on companies of all
types and sizes across the UK. It is projected that in the manufacturing
sector alone that up to 90% of companies could experience significant
losses.
Leisure & Hospitality, Travel and Retail also face
an existential threat. Those that have battled and survived the first
wave, may not be so lucky should a second spike hit.
As a result
businesses now find themselves in a fight for survival. In the most
challenging economic times seen in our lifetime, it has become
imperative to develop a strategy for reducing business costs and
optimising efficiency in order to survive.
Fortunately, there is a
solution to cutting costs without inhibiting your company’s performance
via Business Process Outsourcing (BPO). In normal times, outsourcing
may not be on everyone’s radar but right now it could be a salvation for
many businesses.
Lemon, a leading 24/7 Outsource Partner are
the perfect business outsourcing partner with a service built on quality
and trust. With a 24/7 in-house contact centre, Lemon are able to
assist in the outsourcing of non-core business activities or call centre
services. Companies can save thousands in operational and capital
expenditure, whilst simplifying their operational model, leading to
greater efficiencies and a higher quality output.
Companies can save thousands in operational and capital expenditure
In such unprecedented times, quite often, the bolder the action, the
greater the reward. As the financial crisis of 2008/2009 has shown,
companies that deployed sustainable cost reduction programs
significantly outperformed the competition. In fact, they emerged as
strong and profitable winners.
We get that some businesses will
be sceptical and unsure of taking such action. It is for this reason
that Lemon are UKAS certified for ISO9001 and ISO27001, to give
assurance of the quality of the service and that client data is always
safe and secure. We also work towards ISO22301 standards for business
continuity, so the service will always be there, even in the event of a
second COVID-19 spike!
