Lemon Contact Centre shines bright with introduction of Real Living Wage

Lemon Contact Centre, a leading outsourced contact centre based in the north east of England are committed to paying all employees the Real Living Wage and have passed a formal accreditation process from the Living Wage Foundation.

The Real Living Wage is the only UK wage rate based on the cost of living. It is voluntary paid by over 14,000 business like Lemon, who firmly believe that their employees deserve a wage which meets their everyday needs.

Over 100 employees at the Stockton-based contact centre now receive a Real Living Wage, equating to at least £12 per hour for everyone aged 18 and over. Kimberley Bell, Chief People and Compliance Officer at Lemon said “this long term investment to pay all employees over the age of 18, a Real Living Wage, demonstrates our commitment to employee well-being”

“In addition to the Real Living Wage, we have a comprehensive employee assistance programme, offering a confidential support line, on-demand GP services, retail discounts and an increased holiday allowance that gives employees a better work-life balance and reflects Lemon's unwavering commitment to the overall welfare of our valued staff members”

“Accreditation from the Living Wage Foundation is a strategic commitment to invest in and support the Lemon team, driving higher employee retention and knowledge preservation, which directly supports our drive to provide a first class service to our clients.”

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