Your Call Centre Outsourcing Partner in the Facilities Maintenance & Care Sectors
Use our expertise in contact centre services to enhance your service delivery, ensuring scalability, flexibility, and resilience in your operations.
Beyond Call Answering: Comprehensive Support Since 2003
Since our inception in 2003, Lemon Contact Centre has stood out as a leading UK-based call centre, specialising in customer service solutions for the facilities maintenance and care industries worldwide. Our contact centre outsourcing solutions can not only save you time and money but also alleviate the burden of managing in-house support, empowering you with the confidence to grow your business with our steadfast support.
Streamlined System Integration for Cost Savings
Optimise your operations and save on costs with our seamless integration into third-party systems and portals, enhancing efficiency across the board.
- ESM
- Liftdata
- Ami
- Insight
- Mi-Case
- Webfleet
- Epix systems
- mpro5
- IFS
- simPRO
- Responsetap
- Joblogic
- Union Street
- Strategic Imperatives
- TCES Connections
- QFM
A trusted partner
We have committed to achieving and retaining international standards so you can be assured of the quality of our service and that your data is safe with us.
We hold ISO9001 for Quality Management and ISO27001 for Information Security, as well as being PCI-DSS compliant.
Innovative Software Solutions to Reduce Your Expenses
Utilise our custom Diagnostic Tools & Knowledge Base for increased first-call resolution rates and decreased need for expensive call-outs. Entrust us with your initial call handling and triaging, freeing your skilled personnel to focus where they’re most needed.
Fast and Efficient Call Dispatching
Our robust escalation processes and detailed reporting ensure you meet your clients' SLAs, avoiding penalties and securing your vital contracts with efficiency and reliability.
Let us do the
heavy lifting —
get in touch today
24/7 Availability UK based Bespoke service
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